Privacy Policy

Privacy Policy

Effective Date: July 1, 2025

At Fast Roofing and Gutters, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website https://fastroofingandgutters.com, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

We collect the following types of information when you use our website or services:

  1. Personal Information
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (if applicable)

This information is voluntarily provided by you when you request a quote, schedule an appointment, or contact us directly.

  1. Non-Personal Information
  • Browser type and version
  • IP address
  • Device information
  • Referring website (how you arrived at our website)
  • Pages visited on our site
  • Duration of your visit

This data helps us improve our website’s functionality and user experience.

  1. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your browsing experience. Cookies help us understand your preferences, improve website performance, and gather analytical data. You can control cookies through your browser settings.

  1. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To provide and maintain our gutter cleaning and soft roof washing services
  • To communicate with you, including responding to inquiries, providing quotes, and confirming appointments
  • To process payments and send receipts
  • To improve our website and services based on user behavior and feedback
  • To send marketing materials, newsletters, or offers that may be of interest to you (with your consent)
  • To comply with legal obligations and enforce our terms of service
  1. How We Protect Your Information

We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

  1. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information with:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., payment processors, email marketing platforms, etc.). These third parties are required to maintain the confidentiality and security of your information.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  1. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You can request that we delete your personal information, subject to legal limitations.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@fastroofingandgutters.com.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Fast Roofing and Gutters
210-347 Leon Ave
Kelowna, BC V1Y8C7
info@fastroofingandgutters.com
(250)470-8225

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